InitiativesTake the Lead on Developing a Social Media Strategy As multimedia technologies -- digital audio, video, podcasts and video blogs -- become more widely available and accepted in corporate America, IT organizations need to develop a strategy for how to best use these tools. Reigning In Rogue Employees -- and Their Technologies The IT department's firm control of enterprise applications and services is slipping because of the adoption of consumer-oriented technologies in the enterprise. This could end up being a nightmare if not addressed properly. Time to Modernize B2B Technology Enterprise architects are increasingly seeing the need to pursue B2B modernization efforts using business process management (BPM), service-oriented architecture (SOA) and electronic data interchange (EDI). Outsourcing Privacy Protection Companies contract with third parties to handle everything from payroll to accounting. Why not outsource IT privacy protection too? Embracing Podcasting in the Enterprise Podcasting can be a valuable communications tool for employees and clients alike if used correctly. Skills Assessments for IT Workers One of the toughest issues that organizations face is hiring and retaining the right mix of top IT talent. To manage this process better, CIOs should consider implementing a well-crafted IT assessment process to deliver a higher-performing workforce. Videoconferencing for the Enterprise Internet-based videoconferencing systems are becoming increasingly attractive, due both to the boardroom pressure to go green by reducing travel and by the superior quality of new "telepresence" systems. The "help desk" is growing up and providing many more IT services within organizations, including management of problems, change and configuration. Unifying Communications Across the Organization The movement to converge voice, data and video services to a single point of contact can improve an organization's ability to respond to customers. Supporting the Mobile Workforce As technology allows organizations to free up their employees to travel frequently, telecommute and open satellite offices, these mobile workers need tech support to maintain security and productivity. Controlling IT Identity and Access Management A new generation of technology tools has enabled organizations to better manage who has access to enterprise data online. Pros and Cons of Web 2.0 Technologies Social computing technologies -- blogs, wikis, RSS -- are invading the workplace in a growing number of large organizations. But why aren't CIOs cheering? Recruiting and Grooming Future CIOs CIOs are missing an opportunity to work with colleges and universities to expand the skill sets of students in degree programs, and to help identify future IT talent. Customer service is becoming more important as a differentiating factor for organizations. Business Intelligence can help IT managers figure out what customers want. IT and Corporate Social Responsibility The new buzz words in the boardroom are "corporate social responsibility," meaning enterprises should do the right thing for employees, customers, and stakeholders. Tactics to Ensure IT Project Success The road to success for IT deployments requires careful planning, assured financing, joint ownership, and proper management of the risks. By using collaboration tools, defining roles, and making an honest assessment, organizations can juggle several IT outsourcers at once. Workplace Design for the Information Worker IT executives need to pay attention to social networking and other collaborative tools of tomorrow's information workers when calling for office redesign. As more data breaches due to backup data tapes being lost or stolen, enterprises need to consider greater security measures in the transport of tapes. When a Web Site is Poorly Designed Poor site design can have a negative impact on a variety of corporate goals, from turning off potential customers to hobbling a brand. Corporate IM: The Plusses and Minuses As Instant Messaging applications add new features, it's impossible to keep them out of the office. Here's what CIO's can do to limit IM risks. By undertaking recycling and responsible disposal initiatives with computer products, CIOs can help a company comply with laws and help the environment. As the open source movement penetrates the corporate IT department, CIOs must integrate open source software into their enterprise infrastructure. Stop, Listen, and Learn Electronically Employee training programs that are delivered via computers, the Web, CD-ROM, digital television, and even games can be more effective and less costly. The job market for IT professionals has gone through a boom-and-bust period during the past decade. Here's what CIOs need to know about recruitment and compensation. Get Ready for the Millennial Worker Millennial workers have grown up using the latest communication technologies. They work fast and want their ideas heard. For CIOs, this means taking steps to mentor and accommodate young, tech-savvy workers. The IT Challenges of an M&A Strategy A successful merger or acquisition increasingly depends on uniting the IT infrastructure, processes, and strategies of two companies. Here's what CIOs need to know about radio frequency identification (RFID) technology -- sometimes called "the new barcode." Avoiding Legal Minefields in Court As organizations face more requests for electronic discovery, CIOs need to know the rules and help put in place policies and protections. Project Management under the CIO Buy-in and support are key factors that make an IT project management office work. The Strategic Advantage of VoIP Sure, VoIP is cheap, but it can also allow companies to compete better. Effective Business Process Management CIOs are increasingly taking control when it comes to leading successful business process management initiatives. It's up to the CIO to communicate the true impact of threats like phishing and pharming. The mystery of user satisfaction can be easily resolved, ultimately improving IT. Metrics that Make the Case for IT Numbers are easy to come by in IT -- but CIOs need to focus on the right ones. Without a succession plan in place, companies could find themselves in a bind. Increasingly, CIOs need an MBA education in order to communicate with other C-level peers and build effective teams. IT Governance Is Key to Managing Expectations To prevent a boardroom tug-of-war over IT resources, CIOs need a new approach. |
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