Tactics
Identity Theft Measures
Fraud, theft, and "phishing" are wreaking havoc on corporations and their customers. It's up to the CIO to make it stop.
Government IT: The 15-Year View
Planning several years down the road is helpful for public sector CIOs to understand which technologies to embrace and how best to deploy IT.
Protecting Consumers' Privacy
CIOs need to advocate for stronger customer privacy protections. Not because it's the law, but because it's good business.
Navigating the New Telecom Landscape
Between the latest round of telecom mergers and the new offerings for phone, broadband, VoIP, and wireless services, CIOs should re-evaluate their communications services.
Customers and Compliance
Regulatory requirements can be a bear -- but customer experiences shouldn't be overlooked in the process.
The Sarbox Assessment
The deadlines for compliance are in the past, but staying compliant is an ongoing process.